Privacy policy
Effective date: 01.01.2025
At Atom Solutions, your privacy is our priority. We are committed to protecting your personal information and to being transparent about how we collect, use and safeguard your data. This policy explains what we collect, how we use it and your rights.
1. Information we collect
We may collect the following personal information from clients, partners and website visitors:
- Identification and contact details: name, email address, phone number, company name and job title.
- Information you send us through the contact form or by email, such as project details.
- Business information: communication records and contractual information.
- Financial information needed for billing.
- Technical information such as IP address and browser type in our server logs.
2. How we use your information
- To answer your enquiries and provide our services.
- To manage contracts and project-related activities.
- To process payments and manage financial transactions.
- To comply with legal obligations and protect our rights.
- To send marketing communications – only with your consent.
3. Contact form
When you use the contact form, the details you enter are sent to us by email so that we can reply to your request. We use them only for that purpose and for any follow-up you agree to. The legal basis is your consent and our legitimate interest in answering business enquiries (Art. 6(1)(a) and (f) GDPR).
4. Sharing your information
We do not sell or rent your personal information. We may share it with trusted service providers who help us deliver our services – such as hosting, email and project management tools – who are obliged to keep it secure and use it only for the purposes we specify.
5. Data security
We use appropriate technical and organisational measures, including encrypted connections, secure servers and access controls, to protect your data against unauthorised access, alteration, disclosure or destruction.
6. Your rights
Under the GDPR you have the right to access, rectify and erase your personal data, to restrict or object to its processing and to data portability. You may withdraw your consent at any time and lodge a complaint with a supervisory authority. To exercise your rights, contact us at ask@atomsolutions.net.
7. Data retention
We keep personal data only as long as necessary for the purposes above or as required by law. When it is no longer needed, we delete or anonymise it securely.
8. Cookies
This website does not use advertising or tracking cookies. If we add analytics in the future, we will only do so in line with the law and, where required, with your consent.
9. Third-party links
Our website links to other websites, for example in our portfolio. We are not responsible for their privacy practices.
10. Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. The current version is always published on this page.
11. Contact
Controller: Atom Dev EOOD (Atom Solutions) · 9 Zdrave Str., Floor 2, Office 4 · 1463 Sofia, Bulgaria · ask@atomsolutions.net · +359 887 622 774